Green Safe, based in Rockville, MD, offers air duct cleaning, dryer vent cleaning, chimney sweeping, and chimney repair services. Known for their eco-conscious processes and professional team, they serve clients across Rockville and nearby Montgomery County.
Why Customers Choose Green Safe
- Professional & Eco-Smart Technicians
Customers consistently praise techs like Alberto and Juan for being punctual, respectful, and thorough. Reviews note they used no harsh chemicals and provided documentable results—“They showed us before and after pictures… I did the right choice by calling them.”
- Thorough Cleaning & Documentation
Customers appreciate detail-oriented work and transparency. One review said they “eradicated mold” and “meticulously cleaned the vents,” sharing photos to prove results
- Pro-Friendly Approach
The team is certified, insured, and works with a 5-year warranty on services—providing peace of mind for homeowners.
What Could Be Better
- Pricing Transparency
One HomeAdvisor review mentioned extra charges beyond the initial quote and unclear fee breakdowns.
- Mixed Reputation Across Platforms
While most Google and BestPros reviews are 5-star, there is a serious complaint via BuildZoom about a gas fireplace repair gone wrong—no response from the company was noted. This appears to be an isolated case but worth mentioning.
- Not BBB Accredited
Green Safe holds a BBB rating of F and has unresolved complaints, though they do offer quality local service.
Top Benefits
- High Ratings on Key Platforms
5-star ratings on BestPros and Google highlight customer satisfaction.
- Broad Service Offering
Their range includes air duct and dryer vent cleaning, chimney sweeping, and chimney repair. They also offer carpet cleaning, supporting overall home health.
- Eco-Conscious Services
Green Safe uses safe, chemical-free methods, appealing to customers who want clean, green home services.
How They Compare
Tech Quality
- Pros: Friendly, punctual, professional
- Cons: –
Cleaning Thoroughness
- Pros: Deep clean, before/after photos, careful work
- Cons: –
Eco Methods
- Pros: Natural, safe cleaning techniques
- Cons: –
Pricing & Trust
- Pros: Positive reviews and wallet-friendly approach
- Cons: Occasional hidden charges, F-rated on BBB
Service Transparency
- Pros: 5-year warranty, certified technicians, insured
- Cons: Not BBB accredited, one serious unresolved complaint
Final Thoughts
Green Safe in Rockville is a solid choice if you value eco-friendly, detail-driven cleaning. For HVAC ducts, dryer vents, and chimneys, they offer certified, insured teams who document every job with before-and-after photos.
Be aware: the one BBB-level complaint is a rare issue—not indicative of normal experiences. Just ask for a clear quote upfront.
If you’re in Rockville or Montgomery County and want clean, healthy indoor environments, Green Safe is worth considering—especially if sustainability is important to you.